Terms & Conditions

Last updated: February 10th, 2025

Please read these Terms of Use ("Terms", "Terms of Use") carefully before using the chiessacredcreations.com website (the "Site") operated by KayLee Chie Kuehl ("us", "we", or "our").

Your access to and use of the Site and its products is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Site.

By accessing or using the Site in any way, including consuming/viewing content and purchasing products, you agree to be bound by these Terms. If you disagree with any part of our Terms or our Privacy Policy, then you may not access the Site or its products in any way. Our Privacy Policy can be accessed here.

Blog and Intellectual Property

The Site, its original content, features, and functionality are and will remain the exclusive property of KayLee Chie Kuehl and its licensors. Any use without consent from the Site will be considered an infringement and be in direct violation of Copyright Laws. All copyrights to the Site are property of the Site, unless otherwise stated. Images are licensed to the Site unless otherwise stated.

You are responsible for your own health and wellness. Do not use any information or products provided by the Site to diagnose or treat any health-related issues. The Site provides information based on the author's personal experiences and knowledge. Never forgo, wait, or refuse medical advice or treatment based on information or products on the Site. Always consult a professional healthcare provider regarding any medical conditions.

If you think you may be dealing with a medical emergency, call 911 immediately.

If you are experiencing suicidal thoughts, ideations, or urges, call 988 (or 1-800-273-8255) immediately. Visit the 988 Suicide Crisis & Prevention website in order to call, chat, or text with a crisis professional.

Although we strive to create accurate content, under no circumstances are the authors, owners, or contributors to the Site responsible for the accuracy or completeness of this blog. Therefore, neither the authors, owners, nor contributors to the Site make any promises nor accept any responsibility for any injuries, liabilities, or damage that may be caused when using any information or products on the Site.

We do not make any promises that following our content, products, or information will bring about any results, effects, or immediate changes. Never replace advice from a medical professional with information or products on the Site.

The Site does not guarantee any effects, feelings, or changes to one’s mind or body after purchasing a Chie’s Sacred Creations product.

Links To Other Web Sites

Our Site may contain links to third-party websites or services that are not owned or controlled by KayLee Chie Kuehl.

KayLee Chie Kuehl has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that KayLee Chie Kuehl shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Termination

We may terminate or suspend access to our Site immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Disclaimer

Your use of the Site is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Site is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

As mentioned above, never forgo, wait, or refuse medical advice or treatment based on information on the Site. Always consult a professional healthcare provider regarding any medical conditions.

If you think you may be dealing with a medical emergency, call 911 immediately.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the United States without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Site, and supersede and replace any prior agreements we might have between us regarding the Site.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Site after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Site.

Shipping Policies

The printing, shipping, and delivery of certain products on the Site are done through a third-party. Therefore, ensure you’re aware of said third-party’s Terms and Conditions, Privacy Policy, etc.

When will I get my order?

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:

USA: 3–4 business days
Europe: 6–8 business days
Australia: 2–14 business days
Japan: 4–8 business days
International: 10–20 business days

Where will my order ship from?

We work with an on-demand order fulfillment company with facilities worldwide!

Will I be charged customs for my order?

An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

My order should be here by now, but I still don't have it. What should I do?

Before getting in touch with us, please help us out by doing the following:
Check your shipping confirmation email for any mistakes in the delivery address
Ask your local post office if they have your package
Stop by your neighbors in case the courier left the package with them

If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at kayleechiekuehl@gmail.com with your order number. If you did find a mistake in your delivery address, you will need to reorder the product.

Orders

How are your products made?

We work with a print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!

How do I track my order?

You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at kayleechiekuehl@gmail.com.

I received a wrong/damaged product, what should I do?

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at kayleechiekuehl@gmail.com within a week's time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!

Returns

What’s your return policy?

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at chiessacredcreations@gmail.com!

Do you offer refunds?

At this time, we do not offer refunds. If you have received a damaged or wrong product, please contact us at kayleechiekuehl@gmail.com with photos of wrong/damaged items and we’ll sort that out for you.

Can I exchange an item for a different size/color?

At this time, we don't offer exchanges.

Contact Us

If you have any questions about these Terms, please contact us at kayleechiekuehl@gmail.com.